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Cricbet99 Privacy Policy: Protecting Your Personal Information with Transparency & Trust

At Cricbet99, your privacy is not just a policy—it is a core principle. In today’s fast-paced world of online betting and gaming, we understand that sharing your personal information requires trust. That’s why we are committed to complete transparency and strict data-security practices whenever you choose to interact with us.

This Privacy Policy explains how we collect, store, process, and safeguard your data when you visit our website (www.cricbet99com.in) and use our services. It has been designed to give you clear insight into our data-handling procedures so that you can make informed decisions about your privacy.

We follow strong data-protection standards and comply with applicable Indian and international privacy laws to ensure that your online gaming experience remains secure, protected, and worry-free.

1. Information Cricbet99 Collects

To provide, personalize, and secure our services, we collect two main categories of data:

a) Information You Provide Directly

b) Information Automatically Collected During Usage

1.1 Information You Provide to Us

This includes any personal details you share with us during account creation, verification, communication, or use of our services.

Registration Information

When you create an account, we collect:

  • Full Name

  • Date of Birth (to verify legal gambling age)

  • Email Address

  • Phone Number

  • Residential Address

  • Username and Password

KYC Verification Information

Required for fraud prevention, identity validation, and legal compliance (e.g., AML laws):

  • Government-issued ID (Aadhar, PAN, Passport, Driving License)

  • Proof of Address (bank statement, utility bill)

  • Verified payment-method information (e.g., redacted bank statement, e-wallet screenshot)

Financial Information

Needed for secure deposits and withdrawals:

  • Bank Account Number & IFSC

  • E-wallet IDs

  • Debit/Credit card data (processed securely by third-party payment gateways; we do not store full card numbers)

Customer Support Communications

Includes:

  • Live chat history

  • Email & phone support records

  • Feedback or survey submissions

User-Generated Content

Any content shared on publicly accessible areas such as:

  • In-game chat rooms (e.g., Aviator chat)

  • Forums

  • Comments or posts

1.2 Information We Collect Automatically

When you access our website, we capture technical and usage-related data to improve service quality, security, and compliance.

Usage Data

Includes details about:

  • Bets placed and wagers made

  • Pages visited and content viewed

  • Time spent on site

  • Features used

  • Login timestamps

Device Information

Collected to optimize platform performance:

  • IP address

  • Device type (mobile, desktop, tablet)

  • Operating system

  • Browser type and version

  • Screen resolution

  • Device identifiers

Location Data

Used for:

  • Compliance with region-based laws

  • Delivering localized content

  • Preventing unauthorized access

(We typically determine location using IP-based geolocation.)

Cookies & Tracking Technologies

We use cookies, web beacons, and similar tools to:

  • Enhance site functionality

  • Personalize content

  • Improve user experience

  • Analyze site performance

(See Section 4 for details.)

2. How & Why Cricbet99 Uses Your Information

We process your data based on legitimate interests, legal compliance, business requirements, and our contractual obligations with you. The key purposes include:

2.1 Service Delivery & Account Management

Providing Core Services

We use your data to:

  • Create and manage your account

  • Process bets, games, deposits, and withdrawals

  • Provide full access to sports and casino products

  • Deliver essential notifications (transaction updates, password resets)

Customer Support

To respond to inquiries, troubleshoot issues, and provide technical assistance.

Personalization

To recommend games, betting markets, and content based on your preferences and activity patterns.

2.2 Fraud Prevention & Security

Identity Verification (KYC)

To confirm:

  • Age

  • Identity

  • Address

  • Compliance with legal and regulatory standards

Fraud Detection

To identify suspicious transactions, prevent collusion, and block unauthorized access.

Platform Security

To protect user accounts, data, and infrastructure from cyber threats.

2.3 Legal Compliance

We may process or share your data to:

  • Satisfy regulatory requirements

  • Cooperate with legal investigations

  • Enforce our Terms & Conditions

2.4 Marketing & Communication

We may use your data to:

  • Send promotional offers

  • Conduct surveys and market research

  • Improve ad relevance & communication strategies

2.5 Improving Our Services

Includes:

  • Website optimization

  • Product research & development

  • Feature enhancement based on user behavior

3. How Cricbet99 Shares Your Information

We never sell your data. However, we may share it with trusted third parties when required for service delivery, legal compliance, or platform security.

3.1 Authorized Service Providers

We may share data with:

  • Payment gateways

  • IT and cloud storage providers

  • Customer support tools

  • Analytics & marketing platforms

  • Fraud detection agencies

  • Game and software providers

3.2 Legal Authorities

Data may be disclosed to:

  • Regulators

  • Law enforcement

  • Government agencies

When necessary to:

  • Meet legal obligations

  • Protect user rights

  • Prevent fraud

  • Support business transitions

3.3 Aggregated & Anonymized Data

We may share non-identifiable statistical data for analytics and reporting.

4. Cookies & Tracking Technologies

4.1 What Are Cookies?

Cookies are small files stored on your device that help websites function effectively.

4.2 How Cricbet99 Uses Cookies

We use:

  • Strictly Necessary Cookies – For core functionality

  • Performance Cookies – For analytics and site optimization

  • Functionality Cookies – To remember your preferences

  • Targeting/Advertising Cookies – For personalized ads

  • Web Beacons & Pixel Tags – To track engagement

  • Local Storage – To enhance performance

4.3 Your Cookie Choices

You can manage cookies through:

  • Browser settings

  • Third-party opt-out tools

5. Your Rights, Data Transfers & Retention

5.1 Data Retention

We store your data based on account status:

  • Active accounts: Data retained to support ongoing services

  • Inactive accounts: Retained for legal and security reasons

  • Beyond retention period: Securely deleted or anonymized

5.2 Your Data Protection Rights

You may request:

  • Access to your data

  • Correction of inaccurate information

  • Deletion of data (“Right to be Forgotten”)

  • Restriction of processing

  • Data portability

  • Objection to certain processing

  • Withdrawal of consent

  • Filing a complaint with a regulator

5.3 International Transfers

Your data may be stored or processed in locations outside India under strict privacy safeguards.

6. Updates & Contact Information

6.1 Policy Changes

We may update this Privacy Policy periodically. You will be notified of major changes, and we encourage regular review.

6.2 External Websites

Cricbet99 is not responsible for privacy practices of third-party links or sites accessed through our platform.

6.3 Children’s Privacy

Our services are not intended for individuals under the legal gambling age.

6.4 Contacting Cricbet99 Regarding Privacy

If you have questions about this Privacy Policy, please contact:

  • Email: [email protected]

  • Live Chat: Available on the website

  • Contact Form: See the “Contact Us” page